conversational-ivr
Break free from legacy phone trees. Our AI-Powered Conversational IVR understands natural speech, personalized interactions in real-time, and resolves customer issues faster—without the frustration of pressing buttons.
Core Features
Natural Language Understanding (NLU)
Natural Language Understanding (NLU)
Contextual Routing
Contextual Routing
Voice Biometrics & Authentication
Voice Biometrics & Authentication
Omnichannel Handoff
Omnichannel Handoff
Self-Service Automation
Self-Service Automation
Why Choose Our Conversational IVR?
Faster Resolution
Higher CSAT & NPS Scores
Secure & Compliant
Lower Call Center Costs
Industries Benefiting from Conversational IVR
Banking & Financial Services
Healthcare & Diagnostics
Logistics & Delivery
E-Commerce & Retail
EdTech & Student Services
Performance
Metrics
Metric
Impact
AHT Reduction
-35% Call Handling Time
Automation Rate
+60% Self-Service Completion
Customer Satisfaction (CSAT)
+25% Improvement
Agent Transfer Reduction
-40% Call Transfers
